Privacy policy

Last Updated: 30 March 2026

NEXTCHUK (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, or related services (“Services”).

By using our Services, you agree to the practices described in this Policy.

1. Information We Collect

We collect personal information necessary to provide and improve our Services, including:

a) Personal Information

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address

b) Account Information

  • Username and password
  • Account preferences

c) Payment Information

  • Payment details are processed securely by third-party payment providers
  • We do not store full credit/debit card details

d) Technical & Usage Data

  • IP address
  • Browser type and device information
  • Pages visited and interactions

e) Cookies & Tracking Technologies
We use cookies and similar technologies (such as Google Analytics and Meta Pixel) to:

  • Improve user experience
  • Analyze website traffic
  • Support marketing and advertising

You can disable cookies through your browser settings, but some features may not function properly.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders, payments, and deliveries
  • Provide customer support
  • Improve website performance and user experience
  • Send order updates and service notifications
  • Prevent fraud, abuse, and unauthorized activity
  • Comply with legal obligations

We do not sell or rent your personal data to third parties.

3. Sharing of Information

We may share your information with:

  • Service providers (payment processors, delivery partners, analytics tools)
  • Marketing platforms (Google, Meta) for advertising and tracking
  • Legal authorities when required by law

All partners are required to protect your data.

4. Data Storage & Retention

Your data is securely stored in the United Arab Emirates and/or other secure locations.

We retain personal data only as long as necessary for business, legal, and operational purposes.

5. International Data Transfers

Your information may be transferred and processed in other countries. We ensure proper safeguards to protect your data.

6. Your Rights

You may:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion (where applicable)
  • Withdraw consent for marketing
  • Opt out of emails

Contact us to exercise your rights.

7. Cookies & Advertising

We use cookies, Google Analytics, and Meta Pixel for analytics and advertising.

You can control preferences via:

  • Google Ads Settings
  • Meta Ads Preferences
  • Browser settings

8. Data Security

We use strong security measures to protect your information, but no system is 100% secure.

9. Children’s Privacy

Our Services are not intended for users under 18.

10. Changes to This Policy

We may update this Policy from time to time. Changes will be posted here.

11. Contact Us

NEXTCHUK

📧 Email: nextchuk26@gmail.com
💬 WhatsApp: +971 505508479
📍 Location: United Arab Emirates