Shipping policy
Shipping Policy – NEXTCHUK
1. Delivery Coverage
NEXTCHUK currently offers shipping across all locations within the United Arab Emirates (UAE).
2. Delivery Time
- Orders are typically delivered within 1–3 business days from the date of order confirmation.
- Most of our customers (around 80%) receive their orders as early as the next day, depending on location and order time.
- Delivery timelines may vary depending on the delivery location, public holidays, or unforeseen circumstances.
3. Shipping Charges
- Shipping charges (if applicable) will be clearly displayed at checkout before order confirmation.
- We may offer free shipping on selected products or promotional offers.
4. Cash on Delivery (COD)
We provide Cash on Delivery (COD) service across the UAE for customer convenience.
- Customers are requested to keep the exact payment amount ready at the time of delivery.
- Our delivery partner will contact you before delivery to confirm availability.
5. Order Processing
- Orders are processed within 24 hours of confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
6. Delivery Delays
While we aim to deliver within the promised timeframe, delays may occur due to:
- High order volumes
- Weather conditions
- Courier or logistics issues
NEXTCHUK is not responsible for delays caused by third-party courier services, but we will always assist in tracking your order.
7. Address & Contact Information
Customers must provide accurate shipping details, including:
- Full address
- Contact number
NEXTCHUK will not be responsible for delivery failures due to incorrect or incomplete information.
8. Failed Delivery Attempts
- If a delivery attempt fails due to customer unavailability or incorrect details, our courier partner will re-attempt delivery.
- Multiple failed attempts may lead to order cancellation.
9. Order Tracking
Once your order is dispatched, tracking details may be shared via SMS, email, or WhatsApp (if applicable).
10. Contact Us
For any shipping-related inquiries, please contact us:
📧 Email: nextchuk26@gmail.com
💬 WhatsApp: +971 505508479
📍 Location: United Arab Emirates